Yes, it’s a trusted vendor, This was my first time buying a sex doll, so I was always nervous. Luckily, your customer service people showed up when I needed you the most. I have had this doll for almost two months now and I have nothing negative to say about her. I also bought a couple wigs to make her look different from time to time. There are no labels on the package which is great for my privacy. Please keep up the good work!